Process Partner and Point-of-Sale Return Transactions

Capture and validate return transactions reported by partners—whether initiated by end customers or through direct partner returns. Automate inventory updates and ledger adjustments using data processing engines (DPEs) to streamline reconciliation and maintain accurate unsold inventory records.

  • Process Partner Returns Using Return Transactions
    Process partner return transactions using the Create Partner Unsold Inventory Records and Create Partner Unsold Inventory Records Based on Eligible Programs data processing engine (DPE) definitions. These DPEs automate the adjustment of partner unsold inventory by debiting inventory quantities when a partner return is recorded. This integration reduces manual effort, ensures accurate channel inventory levels, and improves reconciliation between transaction journals and Partner Unsold Inventory (PUI) records.
  • Process Point of Sale Return Transactions for End Customer Returns
    Process point of sale return transactions reported by partners when end customers return products. Use the Process Point of Sale Return Transactions for End Customer Returns data processing engine (DPE) to capture return documents, validate return data, identify eligible returns, and update partner unsold inventory and related ledger records.