After you’ve tested your Mobile Publisher app’s SSO configuration with Apple ID, create a case for Salesforce support to enable the Apple ID sign-in feature.
Required Editions
| Setup for Mobile Publisher available in: Lightning Experience |
| Available in Lightning Experience in: Enterprise, Performance, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To create and modify a Mobile Publisher project: | Manage mySalesforce Apps |
| To view the settings: | View Setup and Configuration |
| To edit the settings: |
Customize Application AND Manage Auth. Providers |
- Advanced Authentication (browser-based authentication) allows authentication to happen in
an in-app browser (in contrast with in-app webview). Advanced Authentication is required to
display reCAPTCHA on the login page and to log in with Google.
Note Salesforce strongly recommends testing this feature in Sandbox before enabling in Production. If this feature is enabled in Production, existing users could be impacted and experience different authentication behavior. - Navigate to the Create a Case page.
- Select Product or Technical Support.
- In the Product field, select Community/Experience.
- In the Topic field, enter the search string "mobile". Then, select Mobile apps.
- In the Org ID or MID field, enter your Org ID.
Our Salesforce support team loves helping our customers! However, they’re only equipped to assist with enabling the Apple ID sign-in feature. For general assistance with setting up an Apple ID, contact your organization's App Store Connect expert.