Unenroll Member Process Template

If your loyalty members are leaving the loyalty program and when you want to disengage those members from the loyalty program from an external system, you can use the Unenroll Member process template to create processes for inactivating the status of the member in the loyalty program.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions
Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled
  • Overview of the Unenroll Member Process Template
    Learn about the Unenroll Member process template and its components. Also, understand how you can use the template to create a loyalty program process and execute the process.
  • Create a Process Using Unenroll Member Process Template
    The Unenroll Member process template contains a set of rules and parameters that allow you to inactivate the member status in the loyalty program member record. You can create a process using the template and extend it based on your requirements.