---
schema_version: "1"
id: 40b0323c8b79dd44097c0943c179597235a7439168f1e535e2740696f6412f3c
title: Unenroll Member Process Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/bapi_container_unenroll_member.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.bapi_container_unenroll_member.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 01e5f765fd058bcd4bb17795752ed8664cba058e073f347e5fcf038df5f6bb3b
description: If your loyalty members are leaving the loyalty program and when you want to disengage those members from the loyalty program from an external system, you can use the Unenroll Member process template to create processes for inactivating the status of the member in the loyalty program.
products:
  - Loyalty Management
release: "264"
---
# Unenroll Member Process Template

If your loyalty members are leaving the loyalty program and when you want to disengage those members from the loyalty program from an external system, you can use the Unenroll Member process template to create processes for inactivating the status of the member in the loyalty program.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled</td></tr></tbody></table>

- **[Overview of the Unenroll Member Process Template](https://help.salesforce.com/s/articleView?id=xcloud.bapi_overview_unenroll_member_process_template.htm&release=264.0.0&type=5)**  
    Learn about the Unenroll Member process template and its components. Also, understand how you can use the template to create a loyalty program process and execute the process.
- **[Create a Process Using Unenroll Member Process Template](https://help.salesforce.com/s/articleView?id=xcloud.bapi_task_unenroll_member.htm&release=264.0.0&type=5)**  
    The Unenroll Member process template contains a set of rules and parameters that allow you to inactivate the member status in the loyalty program member record. You can create a process using the template and extend it based on your requirements.