Change Member Tier Process Template

To upgrade or downgrade a member’s tier from an external system, you can use the Change Member Tier process template to create processes for changing the tier of the members in the loyalty tier group.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions

Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled

Overview of the Change Member Tier Process Template
Learn about the Change Member Tier process template and its components. Also, understand how you can use the template to create a loyalty program process and execute the process.
Create a Process Using the Change Member Tier Process Template
The Change Member Tier process template contains a rule and a set of parameters that upgrade or downgrade a Loyalty Program Member of the Loyalty Tier Group. You can create a process using the template and extend it based on your requirements.