---
schema_version: "1"
id: 2504febc3f6414336b19cf473b0bd011b6fb59df97400612ece6acd5173cc5c5
title: Change Member Tier Process Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/bapi_container_change_member_tier_process_template.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.bapi_container_change_member_tier_process_template.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 640e1b2830a457bf0f0e832962b2784f456bce5899617096681511bf57808a39
description: To upgrade or downgrade a member’s tier from an external system, you can use the Change Member Tier process template to create processes for changing the tier of the members in the loyalty tier group.
products:
  - Loyalty Management
release: "264"
---
# Change Member Tier Process Template

To upgrade or downgrade a member’s tier from an external system, you can use the Change Member Tier process template to create processes for changing the tier of the members in the loyalty tier group.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled</td></tr></tbody></table>

- **[Overview of the Change Member Tier Process Template](https://help.salesforce.com/s/articleView?id=xcloud.bapi_overview_of_the_change_member_tier_process_template.htm&release=264.0.0&type=5)**  
    Learn about the Change Member Tier process template and its components. Also, understand how you can use the template to create a loyalty program process and execute the process.
- **[Create a Process Using the Change Member Tier Process Template](https://help.salesforce.com/s/articleView?id=xcloud.bapi_task_change_member_tier_process_template.htm&release=264.0.0&type=5)**  
    The Change Member Tier process template contains a rule and a set of parameters that upgrade or downgrade a Loyalty Program Member of the Loyalty Tier Group. You can create a process using the template and extend it based on your requirements.