Create custom fields on the TimeSheetEntryItem object and update page layouts to make
sure that technicians can enter the necessary details during their shifts.
Required Editions
| Available in: Lightning Experience |
| Available in: All editions of Field Service Plus for Energy &
Utilities, and all editions of Asset Service Lifecycle
Management |
| User
Permissions Needed |
| To access Timesheets objects: |
Labor Cost Optimization Supervisor |
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From Setup, select Object Manager.
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Select TimeSheetEntryItem.
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Select Fields & Relationships, and then select
New.
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Create the custom fields required for your business process.
Note: StartTime and EndTime
fields are of the type dateTime, but the user only enters the time. The system
calculates the final dateTime by using the Timesheet’s
StartDate plus the input time. The
Status field is ignored.
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Select Page Layouts.
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Create a page layout or update an existing one to include your new
fields.
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Assign this page layout to the technician user profile to make sure that it’s
used when creating a time sheet entry.
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If you added a custom or standard object as a lookup, verify that the
technician has access to the object records and the timesheet item entries
lookup field.
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If access is missing, create a permission set.
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Go to Object Settings and select the
object.
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Select Edit and turn on Read and View
All Records permissions.
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In Object Settings, select Time Sheet Entry
Item.
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Select Field Permissions.
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Select Edit and turn on Read and
Write permissions for the lookup field.
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Save your changes.
Note If you add a field that is read-only for create or update operations, it’s removed from the mobile app regardless of the operation being performed. Only supported data types (text, picklist, lookup, number, date, dateTime, time, text area, and Long Text Area) appear on the mobile app.