Salesforce admins, service managers, and field technicians require permissions to create and manage part return requests.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition availability. |
Here are the permission sets that each persona must have to set up and use Service Parts Return.
| Persona | Permission Set |
|---|---|
| Admin |
|
| Service Manager |
|
| Field Service Technician |
|