---
schema_version: "1"
id: 5a5883d08b5eefdd73d4a852063314363287e74bbcd05f5164c15fe1c6861872
title: Service Parts Return Permissions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/aslm_spr_permission_sets.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.aslm_spr_permission_sets.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d99733ef0c619f4823680c8ed138b7c036f102ca1d394b2d21ed6f70f55712ac
description: Salesforce admins, service managers, and field technicians require permissions to create and manage part return requests.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Service Parts Return Permissions

Salesforce admins, service managers, and field technicians require permissions to create and manage part return requests.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_editions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products and editions for Asset Service Lifecycle Management features.">View edition availability</a>.</td></tr></tbody></table>

Here are the permission sets that each persona must have to set up and use Service Parts Return.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19775e68">Persona</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19775e71">Permission Set</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Persona" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e68 ">Admin</td>

          <td data-label="Permission Set" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e71 ">
            <ul>
              <li>Service Part Return Management</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Persona" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e68 ">Service Manager</td>

          <td data-label="Permission Set" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e71 ">
            <ul>
              <li>Service Part Return Management</li>

              <li>For mobile: See <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_spr_fsi_app_updates.htm&amp;release=264.0.0&amp;type=5" title="The Field Service mobile app is designed as an offline-first app. You can work and have your changes saved without internet connectivity.&nbsp;Salesforce service managers and field technicians require permissions to create and manage part return requests.">Field Service Mobile App Setup</a></li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Persona" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e68 ">Field Service Technician</td>

          <td data-label="Permission Set" class="slds-cell-wrap" style="vertical-align:top;" headers="d19775e71 ">
            <ul>
              <li>Service Part Return Add on</li>

              <li>Service Part Return Management</li>

              <li>For mobile: See <a href="https://help.salesforce.com/s/articleView?id=xcloud.aslm_spr_fsi_app_updates.htm&amp;release=264.0.0&amp;type=5" title="The Field Service mobile app is designed as an offline-first app. You can work and have your changes saved without internet connectivity.&nbsp;Salesforce service managers and field technicians require permissions to create and manage part return requests.">Field Service Mobile App Setup</a></li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>