The Analytics for Loyalty app gives you access to most CRM Analytics capabilities and features, but with limitations.
Required Editions
| Available in: Developer, Enterprise, Performance, and Unlimited editions that have Loyalty Management enabled. |
| Capability | Loyalty Analytics Plus | Loyalty Analytics Base |
|---|---|---|
| Data sources | Salesforce and external data | Salesforce data |
| Object support | Standard and custom objects | Standard objects |
| Data volume | 10 billion rows for CRM Analytics Plus | 10 million rows |
| Customize existing dashboards? | Yes | Yes |
| Create dashboards? | Yes | No |
| Customize existing datasets? | Yes | Yes |
| Create datasets? | Yes | No |
| Create custom CRM Analytics apps? | Yes | No |
| Supports Einstein Discovery and Experience Cloud integration? | Yes | No |
| Supports bulk actions and APEX steps? | Yes | No |
| Supports Sales Cloud Einstein AI features? | No | No |
| Supports Salesforce Inbox? | No | No |
| Einstein Prediction Builder | Yes | No |
| Einstein Discovery in Reports | Yes | No |
| CRM Analytics Platform | Yes | No |
| Fast Start Templates | Yes | No |
| Timeseries Prediction | Yes | Yes. Predictions only for one time period |