---
schema_version: "1"
id: 6b78c98d0eb6cc54d2340261d4abf262416a7db3eafbed2146b07492fbc44e4c
title: Understand Analytics for Loyalty Limitations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/analytics_limitations.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.analytics_limitations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1eea08359c0c690da30e62341b99974cd846360c65499c1555146d273b1c82b1
description: The Analytics for Loyalty app gives you access to most CRM Analytics capabilities and features, but with limitations.
products:
  - Loyalty Management
release: "264"
---
# Understand Analytics for Loyalty Limitations

The Analytics for Loyalty app gives you access to most CRM Analytics capabilities and features, but with limitations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Developer</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions that have Loyalty Management enabled.</td></tr></tbody></table>

| Capability | Loyalty Analytics Plus | Loyalty Analytics Base |
| --- | --- | --- |
| Data sources | Salesforce and external data | Salesforce data |
| Object support | Standard and custom objects | Standard objects |
| Data volume | 10 billion rows for CRM Analytics Plus | 10 million rows |
| Customize existing dashboards? | Yes | Yes |
| Create dashboards? | Yes | No |
| Customize existing datasets? | Yes | Yes |
| Create datasets? | Yes | No |
| Create custom CRM Analytics apps? | Yes | No |
| Supports Einstein Discovery and Experience Cloud integration? | Yes | No |
| Supports bulk actions and APEX steps? | Yes | No |
| Supports Sales Cloud Einstein AI features? | No | No |
| Supports Salesforce Inbox? | No | No |
| Einstein Prediction Builder | Yes | No |
| Einstein Discovery in Reports | Yes | No |
| CRM Analytics Platform | Yes | No |
| Fast Start Templates | Yes | No |
| Timeseries Prediction | Yes | Yes. Predictions only for one time period |