Sales Cloud for Slack

Help your sales teams collaborate and close deals faster in Slack. View sales records, check your pipeline, get reminders, work as a team in sales channels, and stay in the loop using feed channels.

Note
Note Sales Cloud for Slack installs from the Slack Marketplace. For the newest experience, start with Agentforce Sales in Slack.

Salesforce banner showing Sales Cloud for Slack

Starting point of a journey on a map

Discover Sales for Slack

Sales Cloud for Slack Features

How Does a Sales Channel Work?

Best Practices for Creating Sales Channels

Trailhead: Slack for Sales

Trailmix: Integrate With Slack

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Get Started

Review Considerations for Sales Cloud for Slack

Install the Sales Cloud for Slack app

Connect Your Account

Trailhead: Asynchronous Work With Slack

Slack Connect

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Set Up Sales for Slack

Setting Up Sales Cloud for Slack

Add Users to Create Sales Channels

Set Up Sales Cloud for Slack Notifications

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Sell With Sales Channels

Create and Organize Sales Channels

Add Feed Channels to Your Workspace

Sales Cloud for Slack Shortcut and Slash Command

Automate Actions in Slack

Trailhead: Slack Workflow Builder

- Image of two users together

Collaborate and Take Action

Stay Informed with Feed Channels

Get Reminders to Update Your Deals in Slack

Video: Customize Notification Flows

Data Access in Sales Cloud for Slack Notifications

Trailhead: Collaborate Using the Salesforce App in Slack

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Learn More

Service Cloud for Slack: Swarming and Service for Slack

Trailhead: Identity Management in Slack

Trailhead: Slack for Service

Slack Developer Docs and Guides

  • Sales Cloud for Slack Features
    Learn about Sales Cloud for Slack features and how to use the app.
  • Setting Up Sales Cloud for Slack for Your Salesforce Users
    Get Salesforce users up and running with the Sales Cloud for Slack app. First, review the app considerations so you know what to expect with Sales Cloud for Slack. Next, complete some preparatory planning and configuration in Salesforce Setup to get your sales features ready to work with the app. Then enable Sales Cloud for Slack and configure its features, also in Salesforce Setup. Lastly, work with your Slack admin to install the app in your Slack workspace.
  • Getting Started with Sales Cloud for Slack
    After your Salesforce admin has installed the Sales Cloud for Slack app in your sales team’s Slack workspace, get the app from Slack and connect it to your Salesforce user account. Then you can start using Sales Cloud for Slack to streamline how you sell with your sales team.