Enable Partner Account Managers to Invite Partners

Connect your partner account managers (PAMs) with partners in partner channels. To let PAMs invite partners to channels in PRM for Slack, assign the required permissions in Slack Connect. To manage permissions in Slack, coordinate with your Slack Enterprise Grid admin.

Required Editions

Available in: Lightning Experience with Slack Apps in Salesforce Enabled

Available in: Enterprise and Unlimited Editions with Slack Apps in Salesforce Enabled

Available in: Slack Enterprise Grid

User Permissions Needed
Manage channels with Slack Connect: Org Owner and Org Admin
  1. Go to Slack Connect | Settings | Permissions | Channels.
  2. Select Edit.
  3. Under With permission to post, invite, and more, select Everyone, except guests (default).
  4. Save your changes.
    Tip
    Tip Ensure that the workspace where you’re using PRM for Slack is configured in Enterprise Grid to allow partners to accept invitations from PRM for Slack.
  5. Go to Slack Connect | Settings | Requests | Require approval for channel invitations.
  6. Click Edit.
  7. Select Never require approval.
  8. Save your settings.