The Salesforce for Slack app shared user mapping enables a Slack user to authenticate to
a Salesforce org one time for all Salesforce for Slack integrations. The apps must be installed in
the same Salesforce org within the same Slack workspace. When a user authenticates successfully to
Salesforce for Slack, the user mapping is created.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance,
Unlimited, and Developer Editions
|
For example, when a Slack user authenticates to Salesforce for Slack, the user doesn’t need to
authenticate to the Sales Cloud for Slack app in the same workspace.
You can view your own user mappings for your org. From your personal settings, enter
Slack in the Quick Find box, and select Slack User
Mappings.
Removing a user mapping doesn’t remove the org association from the app. You’re prompted to
reconnect to the org the next time that you try to interact with the app. To remove an org
association from an app, uninstall the app from Slack.
