Sales Cloud for Slack comes with two preconfigured feed channels, Deals-to-Watch and
Deals-Won, which you can activate to keep you up to date on important progress and deal closings.
To deactivate these channels, you have two options: deactivate the flow sending notifications to
these channels or archive the channel completely.
Required Editions
|
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions
Available in: Slack (where approved by a workspace admin)
|
| User Permissions Needed |
| To modify feed channels: |
Customize Application |
When you or another admin activates the feed channel, you clone and activate the
template flow we provide, saved with a new name. To help you find the flow, here are the names
of the template flows that are cloned.
- Deals-Won: Send Slack Notifications for Deals Won
- Deals-to-Watch: Send Slack Notifications for Deals to Watch
- From Setup, in the Quick Find box, enter Flows, and then select
Flows.
- In Flow Builder, open the flow that you want to deactivate, and then click
Deactivate.
- In the App Launcher, go to Broadcast Topics.
- Open the broadcast topic record you want to archive, Deals-Won or Deals-to-Watch.
- Go to the Related tab.
- Delete any Broadcast Topic Collaboration Room records in that related list.
- Delete any Broadcast Topic User Roles records in that related list.
- To delete the Broadcast Topic record, click Delete.
- In Slack, go to the channel you want to archive, Deals-Won or Deals-to-Watch.
- To see channel settings, click the down arrow next to the channel title, and then select
Settings.
