Get reports and dashboards that you want to see regularly by subscribing for yourself and others in the CRM Analytics for Slack app. A subscription refreshes the report or dashboard on a schedule that you set and posts a snapshot of the item to you and your specified recipients in Slack.
Create Subscriptions
Important Before a subscription is delivered, a snapshot of the item is
generated. The snapshot is your personal view, with your security predicates applied. If you
send the subscription to teammates or channels, be aware that they get the snapshot of your
view, including any confidential data.
To create a subscription:
- Click the three dots next to an item to open its action menu.
- Select View Details.
- In the Details window, click Subscribe.
- Select the days, time, and if applicable, additional people or channels to receive the
subscription.Note Select the time based on your local time zone. For example, if you want your subscription to arrive at 10:00 AM Eastern Time, select 10:00 AM.
- Click Done.
Note You can subscribe to up to 7 reports or dashboards in Slack. These subscriptions are
in addition to subscriptions imported from Lightning Experience, where you can have
subscriptions for up to 5 reports and 5 dashboards.
Edit Subscriptions
Subscriptions are automatically enabled when created. To disable a subscription or change its options:
- On the Home tab, click View & Manage Subscriptions. Alternatively, enter /analytics-lx-rpt-subscriptions (for reports) or /analytics-lx-db-subscriptions (for dashboards) in the message field anywhere in Slack.
- Next to the subscription you want to edit, open the menu and select Edit.
- Update status, days, time, and recipients, as needed.
- Click Done.
Delete Subscriptions
To delete a subscription:
- On the Home tab, click View & Manage Subscriptions. Alternatively, enter /analytics-lx-rpt-subscriptions (for reports) or /analytics-lx-db-subscriptions (for dashboards) in the message field anywhere in Slack.
- Next to the subscription you want to delete, open the menu and select Delete.
- In the confirmation box, click Yes.
Note Deleting a subscription in the CRM Analytics for Slack app stops the
subscription in Slack. It doesn’t affect your reports, dashboards, or subscriptions
in Salesforce.