Take advantage of flexible solutions for managing appointments, such as check-ins and queue management. And configure channels that cater to your institution’s needs, including walk-in and group appointments, and in-person and virtual advising sessions. Student Success Hub makes it easy for both staff and learners to manage their time and reach their goals.
- Set Up Appointment Objects and Topics
Configure the appointment objects and topics to support your institution’s scheduling needs. - Set Up Appointment Scheduling
Set up calendar access for staff availability, create appointment layouts that suit your needs, and configure virtual appointments and front-desk scheduling. - Student Success Hub Flexible Scheduling
By using location-based availability, or flexible scheduling, your support staff can designate blocks of time to meet with students, and associate those availability blocks with one or more locations. - Student Success Hub Manage Availability
Learn how to manage appointment availability in Student Success Hub. - Set Up SSH to Sync with Work Calendars
Use Einstein Activity Capture with Student Success Hub (SSH) to keep your Microsoft or Google calendar in sync with Salesforce. - Manage Calendar Sync (Support Staff)
To manage your SSH appointments with your work calendar application, connect it to SSH. You can stop syncing your work calendar by disconnecting it. To remove all SSH calendar content from your work calendar, you can delete it from SSH. - Student Success Hub Appointment Scheduling for Support Staff
Help support staff understand availability options and recommendations for calendar management.