Use the power of generative AI to manage your fundraising initiatives, volunteer programs, and program management. AI agents streamline processes and help your team work more efficiently.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Nonprofit Cloud and Einstein for Nonprofits licenses enabled. |
Philanthropic Research subagents personalize donor outreach strategies. The Volunteer Management Agent streamlines volunteer shift coordination. The Participant Management Agent assists case managers with participant tracking. The Donor Support Agent enables self-service recurring gift adjustments. Finally, the Donor Engagement Agent converts meeting notes into structured interaction summaries and action items.
Note Beginning in April 2026, agent topics are now called subagents. There are no changes to
functionality. During this transition, you may see a mix of the new and previous terms in our
documentation.
- Agentforce for Nonprofit Cloud Prerequisites
Get your Nonprofit Cloud org set up to implement Agentforce agents. - Nonprofit Cloud Agents
Learn about the Agentforce agents that are available for fundraising, volunteer management, and program management. - Create a Nonprofit Cloud Agent
Create your Nonprofit Cloud agent using the Agentforce Employee Agent template. Then, customize your agent’s messages and tone. Finally, test, activate, and assign your agent to users.