To use the Donor Engagement Agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| Available in: Lightning Experience |
| Available with: Enterprise, Unlimited and Developer Editions with an Agentforce or Einstein for Sales, Service, Platform, or Industry add-on license, where Fundraising is enabled. Requires each user to have the Agentforce or Einstein add-on to access the actions. |
Donor Engagement Agent Language and Locale Support
The Donor Engagement Agent supports English in these locales.
| Locale | Code |
|---|---|
| United States | en_US |
| United Kingdom | en_GB |
Donor Engagement Agent Large Language Model Support
The Donor Engagement Agent supports the OpenAI GPT-4o (GPT 4 Omni). See Large Language Model Support.
Einstein Trust Layer Service Support
The Donor Engagement Agent supports the Trust Layer services supported by the Agentforce Employee Agent type.