Review the foundationConnect installation prerequisites and considerations depending on which products you already have.
- Prerequisite Installation Checklist
For first time users to foundationConnect, take a minute to review the steps below before installing. These are required manual steps you will need to go through in your org before the installation runs successfully. - If you already have Salesforce but are new to foundationConnect
foundationConnect deploys to your org using managed packages. Before continuing, please coordinate with your Salesforce account executive to be sure you meet all the installation criteria, including getting your org added to the allowed list for foundationConnect installations. - If you already have foundationConnect and want to upgrade
Learn how to upgrade foundationConnect to the latest version.
Prerequisite Installation Checklist
For first time users to foundationConnect, take a minute to review the steps below before installing. These are required manual steps you will need to go through in your org before the installation runs successfully.
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Enable My Domain.
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From Setup, search for then select My Domain.
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Enter a unique domain name.
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Click Check Availability.
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Click Register Domain.
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You will receive an email when the domain has been successfully registered, which may take several minutes.
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Navigate back to My Domain or refresh the page.
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Click Deploy to End Users.
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Enable Chatter.
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From Setup, search for then select Chatter Settings.
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Click Edit.
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Select Enable.
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Click Save.
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Enable Communities.
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From Setup, search for then select Communities Settings. Later in the setup process, you’ll create the community itself. For now, it’s enough to select Enable communities, select a domain name, and save those settings.
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From Setup, search for then select Company Information. Verify that your org has the expected user licenses for community access (Customer Community Plus or Customer Community Plus Login). Contact your Account Executive if you are unsure of what licenses you have.
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Enable Translation Settings.
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From Setup, search for then select Translation Language Settings.
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Click Enable.
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Enable Opportunities Team Settings.
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From Setup, search for then select Opportunity Team Settings.
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Select Enable Team Selling then save.
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Create a Campaign record type.
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From Setup, in Object Manager, click Campaign.
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On the Record Types page, click New.
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Create a new Campaign record type:
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For Existing Record Type, leave Master as the selected value.
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Enter a name for the Record Type Label name. For example, Docket.
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Tab to the Record Type Name field to automatically populate the API name.
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Enter a Description.
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Make sure Active is selected.
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Click Next and Next then Save.
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Create an Account record type.
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From Setup, in Object Manager, click Account.
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On the Record Types page, click New.
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Create a new Account record type.
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For Existing Record Type, leave Master as the selected value.
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Enter a name for the Record Type Label name. For example, Organization.
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Tab to the Record Type Name field to automatically populate the API name.
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Enter a Description.
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Make sure Active is selected.
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Click Next.
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Choose the Account layout to apply to all profiles then click Save.
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Configure Sharing Settings.
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From Setup, search for then select Sharing Settings.
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Update the Lead and Opportunity objects to have both Default Internal Access and Default External Access set to Private.
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Click Save.
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If you already have Salesforce but are new to foundationConnect
foundationConnect deploys to your org using managed packages. Before continuing, please coordinate with your Salesforce account executive to be sure you meet all the installation criteria, including getting your org added to the allowed list for foundationConnect installations.
To get started with foundationConnect:
- Visit the Contact Us page.
- Complete the form and click Submit. A Sales representative will be in contact soon!
- Once you are ready to install foundationConnect, review and complete the Prerequisite Installation Checklist first.
- When the prerequisite installation requirements are complete, visit the
foundationConnect Installer page. This will install the latest version of the
foundationConnect package.
Package Installation URL Base and Portal https://install.salesforce.org/products/foundationConnect/ Reviewer* https://install.salesforce.org/products/foundationConnect-reviewer/ * Optional package - Log in to your Salesforce organization by choosing Production or Developer Edition org or Sandbox or Scratch org, and entering your login credentials. We recommend first installing in a free Sandbox org to test.
- Click Install foundationConnect - View Details.
- Click Allow to give MetaDeploy access to install.
- Click Pre-Install Validation. This will run for a few minutes.
- Click Install.
- After you read through the Product Terms of Use and Licenses, select I confirm I have read and agree to these product terms of use and licenses then click Confirm.
- This starts installing the Base and Portal packages for foundationConnect and may take a while to run. Check your email for confirmation that the installation was successful.
If you already have foundationConnect and want to upgrade
Learn how to upgrade foundationConnect to the latest version.
- Visit the foundationConnect Installer page for the Base and Portal package or foundationConnect Reviewer Installer page for the Reviewer package.
- Log in to your Salesforce organization by choosing Production or Developer Edition org or Sandbox or Scratch org, and entering your login credentials. We recommend first installing this upgrade in a free Sandbox org to test.
- Click Install foundationConnect - View Details.
- Click Allow to give MetaDeploy access to install.
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Click Pre-Install Validation. This will run for a few minutes.
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Click Install.
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After you read through the Product Terms of Use and Licenses, select I confirm I have read and agree to these product terms of use and licenses then click Confirm.
- This starts the upgrade of your org's foundationConnect instance. The upgrade may take a while to run. Check your email for confirmation that the installation was successful.