To use Student Advising Topics in Agentforce, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud and the applicable Agentforce add-on license. |
Language and Locale Support
Student Advising Topics in Agentforce supports English in these locales.
| Language | Locale | Code |
|---|---|---|
| English | English (United States) | en_US |
| English | English (United Kingdom) | en_GB |
Large Language Model Support
Student Advising Topics in Agentforce supports these geo-aware models.
| Model |
|---|
| OpenAI and Azure OpenAI GPT-4o (GPT 4 Omni) |
| OpenAI and Azure OpenAI GPT-4o Mini |
Agent actions can make calls to other predefined LLMs. Bring-Your-Own-Model isn’t supported, but custom actions that execute prompt templates can use any Salesforce-managed model. See Large Language Model Support.
Einstein Trust Layer Service Support
Student Advising Topics in Agentforce supports the Trust Layer services supported by the Agentforce Employee Agent type.
Data Cloud One Support
Student Advising Topics in Agentforce is supported in Data Cloud One companion orgs.
Other Limitations
- Review objects that represent student information and update the records that are used to generate advising summaries.
- Ensure compliance to institutional policies and data privacy requirements with appropriate access controls.
- Configure the prompt for the Find Campus Resources agent action with the default search retriever that's based on a data model object.