Set Up Skills in Education Cloud

Create skills to identify your staff's area of expertise, and assign them so that learners can meet the staff members who are best suited for their needs. When you set up topic templates (work types), related the same skills to the relevant work types.

Editions Needed

Available in: Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud

See Also:

• Create Skills in Salesforce Scheduler

• Assign Skills to Service Resources in Salesforce Scheduler

• Create Topic Templates for Education Cloud