Set Up Education Cloud for Agentforce

Enable Agentforce in Education Cloud to create AI-powered virtual agents to help students, parents, and staff get the information they need, when they need it. Einstein Generative AI for Education Cloud powers the virtual agents that can answer questions about admissions, enrollment, financial aid, and other relevant areas.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud and the applicable Agentforce add-on license.

User Permissions Needed
To set up Agentforce for Education Cloud:	Education Cloud Full Access

Enable Education Cloud in your Salesforce org.
Turn on Einstein Generative AI for Education Cloud.
Turn on Agentforce.