| Start |
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Select Automatic Inputs as the input
type.
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Select Engagement Visualization Template
Capability as the prompt template type.
|
| Get Records |
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In Label, enter Get Contact, and then
press Tab to automatically populate the API name.
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Select Salesforce Object as the data
source.
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Select Contact as the object.
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Select All Conditions Are Met (AND) as
the condition requirement.
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In Field, find and select Id.
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Select Equals as the operator.
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In Value, select $Input > ContextRecord >
Contact ID.
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Select Only the first record.
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Select Automatically store all
fields.
|
| Add Prompt Instructions |
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In Label, enter Add Contact Name to the
Prompt, and then press Tab to automatically
populate the API name.
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In Prompt Instructions, enter { "Name" :
"{!Get_Contact.Name}", "Details": [.
|
| Get Records |
-
In Label, enter Get Engagement
Actions, and then press Tab to automatically
populate the API name.
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Select Data Cloud Object as the data
source.
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Select default as the data space.
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Select Engagement Action as the
object.
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Enter 1 AND 2 AND 3 as the condition
logic.
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Set these conditions.
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ssot__IndividualId__c Equals $Input >
ContextRecord > Contact ID
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ssot__EngagementCategory__c Equals
ExperientialCategory
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ssot__EngagementDateTime__c Greater Than or Equal
CurrentYear
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Select All Records.
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Select Automatically store all
fields.
|
| Loop |
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In Label, enter Loop Through Engagement
Actions, and then press Tab to automatically
populate the API name.
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Select Get Engagement Actions as the
collection variable.
-
Select First item to last item as the
direction.
|
| Assignment |
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In Label, enter Set Channel Engagement
Ids, and then press Tab to automatically
populate the API name.
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Select ChannelEngagementIds as the
variable.
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Select Add as the operator.
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In Value, select Engagement Actions > Channel
Engagement.
|
| Get Records |
-
In Label, enter Get Channel
Engagements, and then press Tab to
automatically populate the API name.
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Select Data Cloud Object as the data
source.
-
Select Default as the data space.
-
Select Channel Engagement as the
object.
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Select All Conditions Are Met (AND) as
the condition requirement.
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In Field, find and select ssot__Id__c.
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Select In as the operator.
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In Value, find and select
ChannelEngagementIds.
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Select Not Sorted as the sort order.
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Select All Records.
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Select Automatically store all
fields.
|
| Loop |
-
In Label, enter Loop Through Engagement
Action, and then press Tab to automatically
populate the API name.
-
Select Get Engagement Actions as the
collection variable.
-
Select First item to last item as the
direction.
|
| Loop |
-
In Label, enter Loop Through Channel
Engagements, and then press Tab to
automatically populate the API name.
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Select Get Channel Engagements as the
collection variable.
-
Select First item to last item as the
direction.
|
| Decision |
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In Label, enter Match Channel
Engagement, and then press Tab to
automatically populate the API name.
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Select Match and enter these details.
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In Label and Outcome API name, enter
Match.
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Select All Conditions Are Met
(AND) as the outcome.
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Select Engagement Action > Channel
Engagement as the resource.
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Select Equals as the operator.
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Select Channel Engagements > Channel
Engagement Id as the value.
|
| Add Prompt Instructions |
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In Label, enter Add Channel Engagement to
Prompt, and then press Tab to automatically
populate the API name.
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In Prompt Instructions, enter { "Date"
"{!Loop_through_Each_Engagement_Action.ssot__EngagementDateTime__c}",
"Subject" :
"{!Loop_through_Channel_Engagements.ssot__Subject__c}"
},.
|
| Add Prompt Instructions |
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In Label, enter Add Ending Prompt, and
then press Tab to automatically populate the API name.
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In Prompt Instructions, enter ]}..
|
