Einstein Academic Insights

With Einstein generative AI, get academic insights on individual students that indicate how well they’re doing and identify areas where they need assistance. Use Visual Indicator to show a student’s performance in the current term based on their course component scores.

Editions Needed
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer with these enabled licenses and add-ons: Education Cloud license Agentforce for Education add-on license `Data 360` as part of an Einstein add-on or as a standalone license Data 360 is required for generating current term and course offering participant insights, and for generating academic insights by using data from Data 360.

Use Einstein Academic Insights in Education Cloud to get student insights, including details of their academic, current term, course offering participant, attendance, and course participation details. Advisors can use these insights to proactively assist students who need support and help them meet their academic goals.

Important Features powered by Generative AI can produce inaccurate or harmful responses. Review the output for accuracy and safety. You assume responsibility for how the outcomes of Agents and other AI features are applied to your organization.

Note Einstein Academic Insights uses Einstein Generative AI and consumes Einstein Requests. Einstein Generative AI Features are provided on a separate infrastructure with different security protections and physical hosting locations than the Services. See Salesforce Trust and Compliance Documentation for more information.

Einstein Academic Insights uses these resources in Education Cloud:

Education Cloud Resources for Einstein Academic Insights
Resource Name	Resource Type	Description
Generate Academic Insights	Prompt Template	Standard prompt template (engagement visualization type) that generates academic insights.
Generate Current Term Insights	Prompt Template	Standard prompt template (engagement visualization type) that generates insights on the current academic term.
Generate Course Offering Participant Insights	Prompt Template	Standard prompt template (field generation type) that generates insights on a course offering participant.
Get Calculated Insights Data	Invocable Action	REST API action that gets the required data based on the prompt type.

The grounding data sources for the prompt templates are:

Grounding Data Sources for the Prompt Templates
Prompt Template	Object	Grounding Data Source
Generate Academic Insights	Academic Term Enrollment	CRM
	Contact Profile	CRM
	Learner Program	CRM
	Record Alert	CRM and Data Model Object (DMO)
Generate Current Term Insights	Attendance	DMO
	Academic Term Enrollment	CRM
	Course Offering Activity Grade	DMO
	Course Offering Participant	CRM
	Course Offering Rubric	DMO
Generate Course Offering Participant Insights	Academic Session Attendance	DMO
	Course Offering Activity Grade	DMO
	Course Offering Attendance	DMO
	Course Offering Participation	DMO
	Course Offering Participant	CRM
	Course Offering Rubric	DMO