Understand the full picture of alumni and supporter engagement with the help of Einstein and Data 360 through Alumni Engagement Metrics. Tailor the configurable component to a wide variety of use cases and extend engagement visualization capabilities throughout your Education Cloud org.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud |
When students become alumni, the ways they interact with your institution can vary widely in nature and consistency. An alum can attend or participate in anything from sporting events to speaking engagements to fundraising campaigns. And each of these activities can occur through a different area of your institution, which makes it a challenge to gain real insight into a single person's overall engagement.
Alumni Engagement Metrics combines Data 360 and Einstein generative AI to not only track alumni activities, but also to provide informative translations of that data to give you a true sense of the level of engagement.
- Set Up Data 360 for Education: Alumni Engagement Metrics
Set up the Data Cloud, Einstein, and Education Cloud elements of the engagement visualization component for Alumni Engagement Metrics. - Alumni Engagement Metrics Flows
Create flows that query DMO records that you want to use as grounding data in the prompt templates for Alumni Engagement Metrics. - Alumni Engagement Metrics Calculated Insights Definitions
Use these sample calculated insights when you set up Alumni Engagement Metrics. - Alumni Engagement Metrics Sample Prompts
Use these sample prompts for the Engagement Visualization prompt template type when you set up Alumni Engagement Metrics.