To use the Course Search Agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Education Cloud and the Agentforce for Education Cloud add-on license |
Language and Locale Support
Course Search Agent supports English in these locales.
| Locale | Code |
|---|---|
| United Kingdom | en_UK |
| United States | en_US |
Large Language Model Support
Course Search Agent supports these models.
| Model |
|---|
| OpenAI and Azure OpenAI GPT-4o (GPT 4 Omni) |
The agent's answers to search questions can vary depending on your selected model. We support GPT models from OpenAI and Azure OpenAI for Course Search Agent. If you aren’t satisfied with the search outcomes of our supported models, in the prompt template settings, select a different model.
Einstein Trust Layer Service Support
Course Search Agent supports the Trust Layer services provided on the Salesforce generative AI platform, as described in the Einstein Trust Layer Service Support section in Considerations for Agentforce Service Agent. Ask your Salesforce admin which Einstein Trust Layer services are enabled in your org and available for Course Search Agent.
Region Support
Course Search Agent supports the geo-aware models supported on the Salesforce generative AI platform, as described in Geo-Aware LLM Request Routing on the Einstein Generative AI Platform.
Einstein Requests Usage
Einstein Requests is a usage metric for generative AI. The use of generative AI capabilities, in either a production or sandbox environment, consumes Einstein Requests and possibly Data 360 credits. To learn more, see Generative AI Billable Usage Types.
| Card | Type | Description | Notes |
|---|---|---|---|
| Flex Credits | Standard Action | Usage is billed through one custom billable action Get Learning Courses. | See Flex Credits Billable Usage Types. |
When you use Course Search Agent, credits can be consumed in usage types on other consumption cards by related features such as Agentforce Data Library or Audit and Feedback.
Data Cloud One Support
Course Search Agent is supported in Data Cloud One companion orgs.
Limitations
Course Search Agent is based on Data 360’s Einstein Search capability.