Case Management (Managed Package) Release Notes

Find and complete information faster in Case Management (version 1.34) in Summer '23. Limit program engagements and services options to show only active ones on the bulk service deliveries page. Find program cohorts, program engagements, and services easier by scanning through alphabetized lists.

Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where the Case Management managed package is installed.

Who: Only users with the Customize Application permission can modify custom metadata types. Only users with the Case Management: Manage or Case Management: Deliver permission set can enter bulk service deliveries.

See Also: