Create travel modes for service resources who use different modes of transportation,
such as walking or cycling, instead of driving. You can create travel modes per territory,
resource, or service territory member so that routing calculations are accurate based on the
transportation type, whether the resource can drive through toll roads, and whether the resource
is carrying hazardous materials. Travel modes is applicable to field work only.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
| User Permissions Needed |
| To configure Workforce Scheduling travel modes: |
Workforce Scheduling Admin |
| To view travel modes: |
Read on travel modes |
| To create, update, or delete travel modes: |
Edit on travel modes |
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From the Travel Modes tab, click New.
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Select a travel mode name.
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Select the transport type: Car (default), Light Truck, Heavy Truck, Bicycle, or Walking.
The truck category that you select is based on the truck’s measurements and maximum load
capacity.
| Transport Type |
Weight (kg) |
Height (m) |
Length (m) |
Width (m) |
| Light Truck |
8,500 |
4.3 |
12.5 |
2.5 |
| Heavy Truck |
15,000 |
4.6 |
19 |
3.5 |
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Indicate whether the travel mode can use toll roads and whether it’s transporting
hazmat, and then save your changes. The default is using toll roads, and not carrying
hazardous materials.
You can now assign the travel modes to service territories or service territory
members.
