Learn the core concepts, data model, roles, editions, and limits that define your
Workforce Scheduling implementation.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
Get to know the capabilities, appointment types, roles, and constraints that shape your
Workforce Scheduling implementation.
- Key Concepts
Learn the scheduling methods, records, and classification model that Workforce Scheduling uses to run on-site and field work on one platform.
- Editions and Licensing
Learn about the Salesforce user interfaces, editions, and add-ons that support Workforce Scheduling.
- Considerations
Review the considerations, supported scheduling methods, and appointment types that shape what you can schedule in Workforce Scheduling.
