---
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title: Get Started with Workforce Scheduling
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_get_started.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_get_started.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: edb5282e2be40d99565a57bd6879bc311ca9eb4ec04a05db4fedf93ecfa1abd7
description: Learn the core concepts, data model, roles, editions, and limits that define your Workforce Scheduling implementation.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Get Started with Workforce Scheduling

Learn the core concepts, data model, roles, editions, and limits that define your Workforce Scheduling implementation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Get to know the capabilities, appointment types, roles, and constraints that shape your Workforce Scheduling implementation.

- **[Key Concepts](https://help.salesforce.com/s/articleView?id=service.wfs_key_concepts.htm&release=264.0.0&type=5)**  
    Learn the scheduling methods, records, and classification model that Workforce Scheduling uses to run on-site and field work on one platform.
- **[Editions and Licensing](https://help.salesforce.com/s/articleView?id=service.wfs_editions_and_licensing.htm&release=264.0.0&type=5)**  
    Learn about the Salesforce user interfaces, editions, and add-ons that support Workforce Scheduling.
- **[Considerations](https://help.salesforce.com/s/articleView?id=service.wfs_considerations.htm&release=264.0.0&type=5)**  
    Review the considerations, supported scheduling methods, and appointment types that shape what you can schedule in Workforce Scheduling.