Enable Voice for your org.
Required Editions
This article applies to:
- Salesforce Voice with Partner Telephony from Amazon Connect
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To view the Partner Telephony Setup page: | Customize Application |
| To turn on Voice: | Customize Application |
If you have the Salesforce Voice with Partner Telephony license, you see the Partner Telephony Setup page in the Setup menu.
- From Setup, enter Partner Telephony Setup in the Quick Find box, then select Partner Telephony Setup.
-
Select Turn On Salesforce Voice.
The Partner Telephony Contact Centers page appears in the Setup menu.
After you turn on Voice, choose whether to automatically set up a Voice contact center with a new Amazon Connect instance or whether to use an existing one.