---
schema_version: "1"
id: 8dd27bf883f947bc8aacd0ec5c5f53e23b54071154eaba01ae6d20d6007c1e8e
title: Turn on Salesforce Voice with Partner Telephony from Amazon Connect
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_setup_amazon_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_setup_amazon_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 058214dd04c9c6c6173b1b6d6b74c37987b1b976df7b1e46a85aa4703d7f23e6
description: Enable Voice for your org.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Turn on Salesforce Voice with Partner Telephony from Amazon Connect

Enable Voice for your org.

### Required Editions

This article applies to:

- Salesforce Voice with Partner Telephony from Amazon Connect

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d140412e72">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d140412e72 ">To view the Partner Telephony Setup page:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d140412e72 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d140412e72 ">To turn on Voice:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d140412e72 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

If you have the Salesforce Voice with Partner Telephony license, you see the Partner Telephony Setup page in the Setup menu.

1. From Setup, enter Partner Telephony Setup in the Quick Find box, then select **Partner Telephony Setup**.
2. Select **Turn On Salesforce Voice**.
    
    The Partner Telephony Contact Centers page appears in the Setup menu.

After you turn on Voice, choose whether to automatically set up a Voice contact center with a new Amazon Connect instance or whether to use an existing one.