Enable Voice for your org.
Required Editions
This article applies to:
- Salesforce Voice with Partner Telephony
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To view the Partner Telephony Setup page: | Customize Application |
| To turn on Voice: | Customize Application |
If you have the Salesforce Voice with Partner Telephony license, you see the Partner Telephony Setup page in the Setup menu.
- From Setup, enter Partner Telephony Setup in the Quick Find box, then select Partner Telephony Setup.
-
Select Turn On Salesforce Voice.
The Partner Telephony Contact Centers page appears in the Setup menu.
After you turn on Voice, it’s time to install the managed package from your telephony provider.