---
schema_version: "1"
id: ce0c1b3635eb88b96d553dc37e71a9e73aac78fbad243195de11144e4dc3c825
title: Turn on Salesforce Voice with Partner Telephony
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_pt_setup_turn_on.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_pt_setup_turn_on.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe8898db1929312efaa705832ae01a0fc8b6d2eb2af79ea251714ccf23183e9e
description: Enable Voice for your org.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Turn on Salesforce Voice with Partner Telephony

Enable Voice for your org.

### Required Editions

This article applies to:

- Salesforce Voice with Partner Telephony

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d72749e80">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d72749e80 ">To view the Partner Telephony Setup page:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d72749e80 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d72749e80 ">To turn on Voice:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d72749e80 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

If you have the Salesforce Voice with Partner Telephony license, you see the Partner Telephony Setup page in the Setup menu.

1. From Setup, enter Partner Telephony Setup in the Quick Find box, then select **Partner Telephony Setup**.
2. Select **Turn On Salesforce Voice**.
    
    The Partner Telephony Contact Centers page appears in the Setup menu.

After you turn on Voice, it’s time to install the managed package from your telephony provider.