Conversation Intelligence relies on signals coming from your telephony system. Complete the tasks based on your telephony provider. Required Editions View supported editions. Prepare Conversation Intelligence for Amazon Connect Intelligence SignalsComplete these tasks to prepare Amazon Connect for Conversation Intelligence with Salesforce Voice. Prepare Conversation Intelligence for Partner System Intelligence SignalsSearch the AppExchange to find managed packages that allow you to ingest partner intelligence signals. To ingest those signals, deploy the managed package to your org.
Conversation Intelligence relies on signals coming from your telephony system. Complete the tasks based on your telephony provider. Required Editions View supported editions. Prepare Conversation Intelligence for Amazon Connect Intelligence SignalsComplete these tasks to prepare Amazon Connect for Conversation Intelligence with Salesforce Voice. Prepare Conversation Intelligence for Partner System Intelligence SignalsSearch the AppExchange to find managed packages that allow you to ingest partner intelligence signals. To ingest those signals, deploy the managed package to your org.