Search the AppExchange to find managed packages that allow you to ingest partner
intelligence signals. To ingest those signals, deploy the managed package to your
org.
Required Editions
Partners can enable Conversation Intelligence to ingest intelligence signals from external
systems. To get authorization to bring in signals from a new intelligence signal source,
partners can reach out to their Salesforce account executives. Then, they can create an Apex
class that specifies the intelligence signal source and all supported signal types. Finally,
they can package that Apex class in a managed package, which Salesforce Voice customers, like
you, can deploy to their Salesforce orgs.
After you deploy the managed package to your org, the new intelligence signal source and
signal types are available for selection when you create a Conversation Intelligence
rule.
