Salesforce periodically updates the Lambda functions and sample contact flows, makes improvements to AWS identity and access management roles (IAM roles) policies, enhances security, and enables new features in Salesforce Voice. To get the latest changes, update your Salesforce Voice contact center.
Required Editions
This article applies to:
- Salesforce Voice with Amazon Connect
- Salesforce Voice with Partner Telephony from Amazon Connect
| View supported editions. |
To get a list of considerations before you perform the update and learn how to update your contact center, see Update Your Contact Center. To roll back changes to a Lambda function, see Roll Back a Lambda Update.
- Contact Center Version 22.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 22.X. - Contact Center Version 21.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 21.X. - Contact Center Version 20.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 20.X. - Contact Center Version 19.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 19.X. - Contact Center Version 18.X
Before updating the contact center, review the change details, such as the enhancements and the error fixes corresponding to the contact center version 18.X. - Contact Center Version 17.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 17.X. - Contact Center Version 16.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 16.X. - Contact Center Version 15.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 15.X. - Contact Center Version 14.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 14.X. - Contact Center Version 13.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 13.X. - Contact Center Version 12.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 12.X. - Contact Center Version 11.X
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version 11.X. - Contact Center Version 10.X And Below
Before updating the contact center, review the change details such as the enhancements and the error fixes corresponding to the contact center version.