Create a CRM Analytics App to report on your contact center’s key performance indicators (KPIs). Required Editions This article applies to: Salesforce Voice with Partner Telephony from Amazon Connect View supported editions. For more information, see Track Contact Center KPIs with the CRM Analytics App.
Create a CRM Analytics App to report on your contact center’s key performance indicators (KPIs). Required Editions This article applies to: Salesforce Voice with Partner Telephony from Amazon Connect View supported editions. For more information, see Track Contact Center KPIs with the CRM Analytics App.
