Solution managers, administrators, and users with the “Edit” permission on solutions can review existing solutions.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To review solutions: | Edit on solutions |
| To publish solutions: | Manage Published Solutions |
Solution managers, administrators, and users with the “Manage Published Solutions” can publish solutions.
- Click Edit on the solution detail page.
- Edit the necessary information, and change the Status to Reviewed.
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Optionally, check Visible in Public Knowledge Base to make the solution
available to users accessing public solutions.
This field only applies to solutions, not articles in the public knowledge base.
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Click Save.
For organizations with multilingual solutions, if you modify a master solution that has translated solutions, the Translated Solutions Status page displays. From there, you can adjust the statuses of translated solutions and notify users to update those translations.