---
schema_version: "1"
id: d4c962d20362fc0cabcbe198a81d98d27f8209911ee08daeefaa864c9608592f
title: Reviewing Solutions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/reviewing_solutions.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.reviewing_solutions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8f1d099064ac0c4cb9ac1d977651a331d9d796a46b5bf129675dadc6216167ea
description: Solution managers, administrators, and users with the “Edit” permission on solutions can review existing solutions.
products:
  - Service Cloud
release: "264"
---
# Reviewing Solutions

Solution managers, administrators, and users with the “Edit” permission on solutions can review existing solutions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d34283e55">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d34283e55 ">To review solutions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d34283e55 ">Edit on solutions</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d34283e55 ">To publish solutions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d34283e55 ">Manage Published Solutions</td>

          </tr>
        </tbody>
      </table>

Solution managers, administrators, and users with the “Manage Published Solutions” can publish solutions.

1. Click **Edit** on the solution detail page.
2. Edit the necessary information, and change the Status to Reviewed.
3. Optionally, check Visible in Public Knowledge Base to make the solution available to users accessing public solutions.
    
    This field only applies to solutions, not articles in the public knowledge base.
4. Click **Save**.
    
    For organizations with multilingual solutions, if you modify a master solution that has translated solutions, the Translated Solutions Status page displays. From there, you can adjust the statuses of translated solutions and notify users to update those translations.

#### See Also

- [Solution Fields](https://help.salesforce.com/s/articleView?id=service.sol_fields.htm&release=264.0.0&type=5 "An alphabetical list of solution fields.")
- [Create Solutions](https://help.salesforce.com/s/articleView?id=service.creating_solutions.htm&release=264.0.0&type=5 "You can create a solution from the sidebar or Solutions tab and while closing a case.")
- [Categorize Solutions](https://help.salesforce.com/s/articleView?id=service.sol_category.htm&release=264.0.0&type=5 "Use solution categories to group similar solutions together. Each solution can belong to more than one category.")