From a single page, you can view, edit, and delete all the promoted search terms that are associated with Salesforce Knowledge articles.
Required Editions
| Available in Salesforce Classic. View supported editions. |
| User Permissions Needed | |
|---|---|
| To create, edit, and delete promoted search terms: | Manage Promoted Search Terms |
You can add promoted search terms to articles to influence the results when your customers and users search.
- From Setup, enter Promoted Search Terms in the Quick Find box, then select Promoted Search Terms.
- To view which terms are assigned to an article, sort by the Article Title column.
- To edit a term, click Edit in its row.
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To delete a term, click Delete in its row.
The term is deleted only from the article associated with this row, not from other articles.
- Save your changes.