---
schema_version: "1"
id: d1c06c0b49f13a4356b1784af400a812b59be5d869ad0ebb9e555a927433456c
title: Manage Promoted Search Terms in Knowledge Articles
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/promoted_search_terms_admin.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.promoted_search_terms_admin.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 58ab762f2c262f9040e0726ab01a3dcd67195396279166ecf5f96fe48470dbb1
description: From a single page, you can view, edit, and delete all the promoted search terms that are associated with Salesforce Knowledge articles.
products:
  - Service Cloud
release: "264"
---
# Manage Promoted Search Terms in Knowledge Articles

From a single page, you can view, edit, and delete all the promoted search terms that are associated with Salesforce Knowledge articles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d38918e61">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d38918e61 ">To create, edit, and delete promoted search terms:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d38918e61 ">Manage Promoted Search Terms</td>

          </tr>
        </tbody>
      </table>

You can [add promoted search terms to articles](https://help.salesforce.com/s/articleView?id=service.promoted_search_terms.htm&release=264.0.0&type=5 "Associate keywords with knowledge articles to optimize search results in Salesforce Knowledge. Users who search for these keywords by pressing Enter (Windows) or Return (Mac) see the article appear first in their search results.") to influence the results when your customers and users search.

1. From Setup, enter Promoted Search Terms in the Quick Find box, then select **Promoted Search Terms**.
2. To view which terms are assigned to an article, sort by the Article Title column.
3. To edit a term, click **Edit** in its row.
4. To delete a term, click **Delete** in its row.
    
    The term is deleted only from the article associated with this row, not from other articles.
5. Save your changes.

#### See Also

- [Improve the Knowledge Article Search Experience](https://help.salesforce.com/s/articleView?id=service.knowledge_search_improve.htm&release=264.0.0&type=5 "To improve the Salesforce knowledge article search experience, enable search highlights, snippets, synonyms, promoted terms, topics, and case keywords.")
- [Salesforce Knowledge Help and Resources](https://help.salesforce.com/s/articleView?id=service.knowledge_map.htm&release=264.0.0&type=5 "Find the information you need about Salesforce Knowledge. Explore help documentation, developer documentation, and Trailhead modules.")