Some macros perform actions that can’t be undone, such as sending outbound emails to
customers or updating a case status. A macro that contains a Submit Action instruction is
irreversible. You must have the Manage Macros Users Can’t Undo user permission to create, edit,
and run macros that contain instructions for performing irreversible actions.
Required Editions
To help you identify irreversible macros, look for these icons.
- In Salesforce Classic:
- In Lightning Experience:
If you don’t have the Manage Macros Users Can’t Undo permission, you can still create and
edit macros that don’t contain instructions for performing irreversible actions. Just make
sure that you have create and edit permission on the macro object.
