---
schema_version: "1"
id: 8e0413a4ebd4fe71fa2a8dd52c991baf2b64faba1e5ada696a73fe6422da8ae0
title: Irreversible Macros
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/macros_irreversible_macros.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.macros_irreversible_macros.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2bebd7556989e260cf477c701965c6e2bc280746619107e0f207cc0ae0f2bce4
description: Some macros perform actions that can’t be undone, such as sending outbound emails to customers or updating a case status. A macro that contains a Submit Action instruction is irreversible. You must have the Manage Macros Users Can’t Undo user permission to create, edit, and run macros that contain instructions for performing irreversible actions.
products:
  - Service Cloud
release: "264"
---
# Irreversible Macros

Some macros perform actions that can’t be undone, such as sending outbound emails to customers or updating a case status. A macro that contains a Submit Action instruction is irreversible. You must have the Manage Macros Users Can’t Undo user permission to create, edit, and run macros that contain instructions for performing irreversible actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To help you identify irreversible macros, look for these icons.

- In Salesforce Classic: ![Lightning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/macros/macros_icon_lightening_bolt.png)
- In Lightning Experience: ![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/macros/warning16.png)

If you don’t have the Manage Macros Users Can’t Undo permission, you can still create and edit macros that don’t contain instructions for performing irreversible actions. Just make sure that you have create and edit permission on the macro object.