Lightning Knowledge uses the same list views as other objects in Salesforce. Learn how an article's publication status and some user permissions affect list views for Knowledge.
Required Editions
| Available in Lightning Experience. View supported editions. |
- List views for published, archived, and draft articles are created by default when you enable Lightning Knowledge.
- If a list has no filter, all draft, published, and archived articles and all translations for an article are returned. In the Article Management tab in Salesforce Classic list views with no filter return articles in the user’s language.
- User permissions control access to draft and archived articles. If you share a list view with published and draft or archived articles, users with different permissions can see different results. For example, a list view of draft and published articles shows only the published articles to a user without View Draft Articles permission.
- When you select Archived in the publication status, only the last version of archived articles is returned. Previous versions of published articles don't appear.
- The list view search in Lightning Knowledge is fuzzy and matches any of the search terms. For example, searching for first article returns results like second article and third article because they all contain the word article.
- The Recently Viewed list view doesn't have a search bar.
- You can't use inline edit in a list view in Lightning Knowledge.