Prepare for Enterprise Knowledge

Before you set up Enterprise Knowledge, review the requirements and billing considerations.

Required Editions

Available in Lightning Experience. View supported editions.

Make sure you've set up these in your org.

  • Agentforce Coworker. To provision Agentforce Coworker in your org, contact your Salesforce Account Executive.
  • Lightning Knowledge

Enterprise Knowledge Billing Considerations

See Billing Considerations.

Important
Important Using Agentforce Coworker affects credit consumption for Data 360, Agentforce Conversations, and Flex Credits.