---
schema_version: "1"
id: 6df6c217dfbe20f365c32d244dfa6cfc2f86ed4e6b69b5ba90107209f0d50488
title: Prepare for Enterprise Knowledge
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_ek_prereqs.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_ek_prereqs.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7eb3d9687f8e402e04296c1b301500af96afba32d1e5720dc43922da9104f936
description: Before you set up Enterprise Knowledge, review the requirements and billing considerations.
products:
  - Service Cloud
release: "264"
---
# Prepare for Enterprise Knowledge

Before you set up Enterprise Knowledge, review the requirements and billing considerations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Make sure you've set up these in your org.

- Agentforce Coworker. To provision Agentforce Coworker in your org, contact your Salesforce Account Executive.
- Lightning Knowledge

## Enterprise Knowledge Billing Considerations

See [Billing Considerations](https://help.salesforce.com/s/articleView?id=data.c360_a_unstructured_data_billing_considerations.htm&type=5&language=en_US).

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_important.png)

Important Using Agentforce Coworker affects credit consumption for Data 360, Agentforce Conversations, and Flex Credits.

#### See Also

- [_Salesforce Help_: Billing Considerations for Unstructured Data and Search Index](https://help.salesforce.com/s/articleView?id=data.c360_a_unstructured_data_billing_considerations.htm&type=5&language=en_US)
- [_Salesforce Help_: Salesforce Customer Data 360 Rate Card](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/platform/data-cloud-platform-services-rate-sheet-dc-9-04.pdf)