Deploy this template to provide employees with a standardized way to request a restart or reboot of a virtual machine.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service. |
This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.
Intake Attributes
The intake form for this template captures these details from the employee:
- Resource Group Name: The name of the resource group containing the virtual machine.
- Virtual Machine Name: The name of the virtual machine that requires a restart or reboot.
- Restart Reason: The justification or reason for the virtual machine restart or reboot.
Automated Fulfillment
This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.
Integration
This template uses a preconfigured integration with Microsoft Azure in the fulfillment flow. To use this integration, configure your Microsoft Azure credentials. To learn more about this third-party connector, see Azure Connector.