Use these templates to manage the lifecycle of cloud infrastructure and technical services. Provide employees with structured intake forms for virtual resources and system modifications, ensuring consistent data capture and automated fulfillment workflows for your IT team.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service. |
- Request Database Access
Deploy this template to provide employees with a standardized way to request database access. - Request Firewall Rule Change
Deploy this template to provide employees with a standardized way to request firewall rule changes. - Modify Virtual Machine
Deploy this template to provide employees with a standardized way to make requests for modifying a virtual machine. - Provision a Virtual Machine
Deploy this template to provide employees with a standardized way to make requests for provisioning a new virtual machine. - Reinstall Operating System
Deploy this template to provide employees with a standardized way to request for device operatin system reinstallation. - Request Static IP Allocation
Deploy this template to provide employees with a standardized way to request a static IP address. - Request DNS Record Creation
Deploy this template to provide employees with a standardized way to request the creation of a new DNS record. - Request Kubernetes Cluster Provisioning
Deploy this template to provide employees with a standardized way to request the provisioning of a Kubernetes cluster. - Request Cloud Storage Bucket Creation
Deploy this template to provide employees with a standardized way to request the creation of a cloud storage bucket. - Request Data Backup Synchronization
Deploy this template to provide employees with a standardized way to request the synchronization of data backups between source and destination locations. - Request Monitoring Agent Installation
Deploy this template to provide employees with a standardized way to request the installation of a monitoring agent on an asset. - Request Azure Virtual Machine
Deploy this template to provide employees with a standardized way to request a development virtual machine. - Request Virtual Machine Restart or Reboot
Deploy this template to provide employees with a standardized way to request a restart or reboot of a virtual machine. - Request Virtual Machine Upgrade
Deploy this template to provide employees with a standardized way to request an upgrade to a virtual machine size. - Request Virtual Machine Backup Provisioning
Deploy this template to provide employees with a standardized way to request the configuration of a virtual machine (VM) backup. - Request Server Decommissioning
Deploy this template to provide employees with a standardized way to request the decommissioning of a virtual machine. - Request Site Deletion
Deploy this template to provide employees with a standardized way to request site deletion.